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Standard 2: Assessment System and Unit Evaluation

The unit has an assessment system that collects and analyzes data on applicant qualifications, candidate and graduate performance, and unit operations to evaluate and improve the performance of candidates, the unit, and its programs.

2.4.a   Description of the unit’s assessment system including the requirements and key assessments used at transition points

2.4.b   Admission criteria and data from key assessments used for entry to programs

2.4.c   Policies, procedures, and practices for ensuring that key assessments of candidate performance and evaluations of program quality and unit operations are fair, accurate, consistent, and free of bias

2.4.d   Policies, procedures, and practices for ensuring that data are regularly collected, compiled, aggregated, summarized, analyzed, and used for continuous improvement

2.4.e   Policies, procedures and practices for managing candidate complaints

2.4.f   File of candidate complaints and the unit’s responses and resolutions (This information should be available during the onsite visit)

2.4.g   Examples of significant changes made to courses, programs, and the unit in response to data gathered from the assessment system

Policies for handling student complaints: